All CollectionsTreatment and medical questionsTreatment and medical questions27 articlesHow do I schedule a conversation with the lifestyle coach?How to schedule your first or follow-up conversation with the lifestyle coach via your portal.My pen doesn't seem to be working properly, what now?What to do if your pen seems stuck, gives no drop, or has leftover liquid.Travel certificateHow to download a medical travel certificate for your medication.Letter for healthcare providersHow to download a letter informing your regular healthcare providers about your treatment.How to store weight-loss medicationStorage guidelines and out-of-fridge time limits for common weight-loss medications.Modifying your subscription (dosage/medication)How to adjust your dosage or medication via your portal or via the doctorMaking an appointment with a lifestyle coachHow to make an appointment with a lifestyle coachStopping treatment, effects & tapering offWhat happens if you stop your treatment and how to taper off responsiblySide effects of my treatment, what is normal?Overview of common side effects and when to contact usHow do I request a dosage adjustment?How to request a dosage adjustment and what is needed for itHow do I download my medication passport?How to download your medication passport yourself via your account, handy as proof at a customs check during your holiday.How do I adjust my weight or BMI?How to adjust a weight or BMI measurement yourself via the Goodweigh portal.How do I schedule a conversation with a lifestyle coach?Explanation of how a customer can schedule a conversation with the lifestyle coach.How do I schedule a follow-up appointment with the lifestyle coach?How a follow-up appointment with the lifestyle coach can be scheduled, without a new questionnaire.How do I change my dosage?How a customer can request a dosage change via the portal.I still need to fill in an evaluation questionnaire, where do I find it?Where the customer can fill in the evaluation questionnaire.Can I combine Goodweigh treatments with other medication?How the doctor assesses medication safety and what to do about new medicationCan I start directly with a higher dosage when switching?Conditions for starting directly with a higher dosage when switching to Goodweigh.Can I switch medications?Everything about switching between medicationsHow does switching from another provider work?How to switch to us from another providerWhen can I expect results?Realistic expectations about the timeline, what affects results, and what to do if there's no effect.Why don't I qualify for treatment with weight-loss medication?Medical criteria for why someone doesn't (yet) qualify for weight-loss medication.Where do I find the chat with the medical team?Where the customer can find the chat with the medical team.Evaluation form: what is it and how do I fill it in?What the evaluation form is, when it appears, and how to fill it inMy pen or injection device isn't working, what now?What to do about a faulty or damaged pen or injection deviceHow does the dosage titration schedule work?How the dosing schedule works, maximum dosages, and how to adjust the paceI haven't heard from the doctor, what now?What the waiting time is, what to do if you haven't heard anything, and how to request priority.
